Call 0800 012 1311Smell gas? Call 0800 111 999

If you find yourself in a situation that could lead to serious danger to health and safety or extensive damage to buildings and property.

If your repair is classed as an emergency, we will come out to you within four hours. Here are some examples.

1. Following a fire
2. Uncontrollable water leak
3. Carbon monoxide alarm sounding
4. No electrics in the property
5. No heating to property
6. Storm damage
7. Flooding into property
8. Insecure property
9. Sewage in property
10. Locked out of property

We provide emergency assistance 24 hours a day, 365 days a year, call us on 0800 012 1311.

If your call is in office hours it will be answered by our Customer Team. Otherwise it will transfer to our out of hours service.